It’s possible that the audio output device is disconnected or disabled, that the audio drivers are out-of-date, or that the audio services are disabled. These are some options for you to consider.
1- Restart Your PC :
Start your computer again first to resolve any minor hiccups that might be the source of the problem. Make sure your external speakers or headphones are plugged into your computer correctly if you use them as your main audio output device. Additionally, disconnect them from your system and reconnect them.
2- Launch the Audio Troubleshooter :
To access Troubleshoot > Other Troubleshooters, right-click the Start button, select “Settings,” and then click on it.
When you click the “Run” button next to Audio, the Get Help app will launch. From there, you must follow the on-screen instructions to let Windows identify the issue for you.
3- Verify that the audio output device is not turned off :
You may verify that by doing a right-click on the Start button and selecting “Settings.” Next, select “More Sound Settings” under “Advanced” under System > Sound.
Navigate to the “Playback” menu. The primary playback device needs to be enabled if all audio output devices are disabled in this instance. To activate it, perform a right-click on it and choose “Enable.”
4- Using Device Manager, activate the audio output device :
Perform a right-click on the Start icon to launch “Device Manager.” The “Sound, Video, and Game Controllers” category should then be expanded.
In the event that the audio device displays a downward arrow, it is disabled. You may fix this by doing a right-click on it and choosing “Enable Device.”
5- Activate the audio services :
Open the “Services” app by typing Services into Windows Search to rule out this scenario. Find the “Windows Audio Endpoint Builder” and “Windows Audio” services.
Perform a double-click on every service, sequentially. To enable the services if you see that they are “Stopped,” click the “Start” button.
6- Using the BIOS, enable or disable chipset audio :
Open the Settings app, select System > Recovery, and then click “Restart Now” next to Advanced Startup to access the BIOS.
Then press the confirmation popup’s “Restart Now” button. When your device boots up, the “Choose an Option” screen will appear. Go to Troubleshoot > Advanced Options > UEFI Firmware Settings from this point on, then select “Restart.”
7- Reinstall the Default Audio Drivers :
To remove a device, right-click on the Start button, launch “Device Manager,” expand the “Sound, Video, and Game Controllers” category, pick “Uninstall Device,” and then right-click on the audio driver.
8- Look for updates to the system :
Use the Start button’s right-click menu to access “Settings.” Select the “Windows Update” tab from the menu on the left.
